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Preferred Internet Providers (aussie.zone)

submitted 2 weeks ago by Chef_Boyargee@aussie.zone to c/brisbane@aussie.zone

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My apologies for spamming questions. Oz is just enough different from the US to make the transition a bit complex.

We managed to score a rental in Mcdowall.

Looking at the plethora of providers.

Are there any providers to be avoided at all costs? Providers that are totally awesome?

I’d prefer to have the highest speeds possible, and the NBN thing says the place we will be renting has the hybrid fiber coaxial connection available.

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[–] 18107@aussie.zone 9 points 2 weeks ago

Aussie Broadband is not the cheapest, but it is by far the best I've used. They have consistently good speeds, knowledgeable customer service, and even offer a pro rata refund when cancelling.

Dodo tried to charge me an illegal fee and would hang up when I tried to dispute it. I told them I would take it to the ombudsman then hung up on them. A supervisor called back withing 10 seconds to offer to remove the fee and provide a refund for the last 3 months. They knew what they were doing was illegal.