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My debit card's "fraud protection": (buc.ci)

submitted 1 month ago by abucci@buc.ci to c/cybersecurity@fedia.io

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My debit card's "fraud protection":

Regularly flags payments to subscription services as potential fraud even though I've used them for years, paying with the same debit card, and in spite of the fact that I've indicated many times that I trust these services; and
Has never identified a real instance of fraud

Whatever they're doing to detect potential fraud, it has a large false positive rate and does not seem adaptive (at least in my case). It's especially odd to me that this bank asks if I've authorized transactions it flagged as potentially fraudulent, I indicate no, this is not fraud, and yet the system continues to flag transactions with the same vendor as potentially fraudulent. I'm giving it a reinforcement signal that couldn't be more clear!

#DebitCard #banking #fraud #FraudProtection #FraudDetection #cybersecurity #InfoSec

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[–] wetbeardhairs@lemmy.dbzer0.com 2 points 1 month ago* (last edited 1 month ago) (1 children)

Stop using your debit card for purchases. Debit is for bank drafts only. If a fraudulent charge is issued, it might take your bank the full two-weeks grace period to restore your funds and you might miss an important payment.

Use credit cards for all payments always. If a fraudulent charge is issued on your credit card, it is the bank's money, not yours, that is stolen. They've got a fraud department to protect their assets and aid in prosecuting fraud. During that time your credited money for that fraudulent charge is restored.

I only ever use my debit card at the bank for cash withdrawals.

Edit: I have several cards that I pick through based on the purchase. Costco for fuel, a travel card for all restaurants and travel, and a cash back card for online shit. And I use cash for local businesses now because their cc fees are high and I appreciate having a local economy that isn't just national chains.

[–] abucci@buc.ci 4 points 1 month ago (2 children)

@wetbeardhairs@lemmy.dbzer0.com Why do you think you're entitled to dictate to me how I live my life? You know nothing about me nor how I make my choices. This is an astonishingly inapt thing to post.

[–] evujumenuk@lemmy.world 3 points 1 month ago

Were you not looking for advice? To me it read like you didn't want to just vent, but everybody makes mistakes I guess?

[–] wetbeardhairs@lemmy.dbzer0.com 1 points 1 month ago

Whatever, risk the balance in your checking account idgaf. Be a dick to people online - it makes care about what you say even more. Ignore the advice of other people because you know more than everyone.