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donuts@lemmy.world

Can't remove phone number (sh.itjust.works)

submitted 1 month ago by QueenHawlSera@sh.itjust.works to c/discordapp@lemmy.world

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I'm trying to delete my account and start over fresh but everytime I remove my phone number it says that "suspicious activity" has been detected and the only way to verify my account is to put the phone number back on.

Can someone please help me stop this circular logic?

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[–] donuts@lemmy.world 1 points 1 month ago

Normally it takes 15 days at least, this is the cool down period where you can change your mind. Then iirc it's 2 more weeks tops before all your data is deleted, this happens automatically.

There's also the method of removing your phone number, and then logging out without adding a new one so you can add it to a new account, but this doesn't delete your old account.

I will add that random redditors claim wildly different things happen, so if you are in doubt I highly recommend sending Discord support a message via dis.gd/request