this post was submitted on 10 Aug 2023
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TLDR: they're both bad, but it might be interesting to know what each one does

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[–] aksdb@feddit.de 75 points 2 years ago (3 children)

Security aside (because that's my employers problem), Teams is just aweful.

The UX is all over the place, likely because of the feature creep forcing a lot of dev departments to collaborate.

It just does too much. I don't need an all on one solution, I need a communication tool.

The chat looks like WhatsApp, not like a proper professional comms channel. Maybe there's a setting buried somewhere.

The meetings are more miss than hit. For every working meeting I have 5 meetings where something doesn't work. Multiple retries to join; or it picks the wrong mic, speaker and/or camera; or chat within the meeting doesn't work for some participants so they can't share or see links; video streams being disconnected and reconnected depending on who currently speaks (which looks extremels annoying); and probably a ton more I zoned out).

Slack on the other hand mostly just works. As a chat tool. What it is supposed to be.

[–] RagingNerdoholic@lemmy.ca 10 points 2 years ago* (last edited 2 years ago) (1 children)

I had the displeasure of managing Teams for an IT client of mine, and to say it's a clusterfuck is putting it charitably.

It is almost impossible to change the user. A basic, rudimentary function that should be a simple matter of signing out and signing back in. Nope, doesn't work. You have to reinstall Teams to get that working.

Oh, and reinstalling is an ordeal itself. That usually doesn't work, either. You have to manually delete the installation directory and app data cache, and for whatever dumbshit reason, it doesn't install to program files, it installs to some obscure directory in the user profile.

God help you if you rename a user. It retains the old user details until you sign out.

Trying to share a link to join a team never works.

These are just off the top of my head and I don't want to continue because it's stressing me out.

Fuck Teams.

[–] ndguardian@lemmy.studio 4 points 2 years ago (1 children)

As much as a lot of that hate it warranted, I’d say the install location isn’t so much a Teams issue as it is a Windows issue and how it handles user-level vs system-level installs. Obviously still a Microsoft problem, but important to note.

[–] RagingNerdoholic@lemmy.ca 1 points 2 years ago

Obviously still a Microsoft problem, but important to note

You'd think Microsoft software would work optimally on a Microsoft operating system, but, quite often, it operates in the shittiest, kludgiest ways.

[–] SimonSaysStuff@lemmy.world 6 points 2 years ago

Microsoft are incredibly talented... at buying software that's great and then ruining it! Live Comms Server was bought then they bought Skype, both were good, and they slowly but surely turned into the Shambles known as Teams.

They have quite the record of pulling off this stunt.

[–] rambaroo@lemmy.world 4 points 2 years ago* (last edited 2 years ago)

Teams does too much but slack is just a chat app? That's just not even close to true. Slack does way more than teams. Which is why I wish my company would drop teams so I don't have two messaging apps to worry about.

I do have to say I almost never have an issue with teams calls. I'm pretty sure most IT departments just do a shit job of configuring it because if it was the app, it would happen to everyone. 99% of my teams calls work without any issues, including big meetings with dozens of people.