this post was submitted on 25 Apr 2025
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Look, saying “I don’t work here” to avoid using self-checkout completely misses the point. Technology has always evolved by shifting little tasks onto the user in exchange for speed and convenience. It’s not about “working for free,” it’s just self-service - like when grocery stores first let people grab stuff off shelves instead of asking a clerk behind a counter. At the time, some people probably whined about it too, but now nobody thinks twice because it’s way faster and gives you more control. Same thing with ATMs - you used to have to stand in line and talk to a bank teller just to get cash, now you punch a few buttons yourself. Are you ‘working for the bank’ when you use an ATM? No, you’re just getting your money faster without the hassle. Self-checkout is the same idea: a tiny bit of effort, way more convenience. Complaining about it like it’s some moral stand is honestly missing the bigger picture.
I prefer to go to the bank and withdraw cash, now that my bank is ATM only I want lower card fees or something. The bank saves money on this deal at my expense.
Same thing with self checkout at the groceries stores, they save a lot of money while I do the work. I could only accept it if I got like a 5-10% discount.
Why would you want to wait in line and only be able to access your money during 9-5 M-F
I don't want to pay the same amount of money for less product or service. Also, I think it's nice that a secondary effect is a sort of solidarity with those who lose their jobs to a machine.
Nobody on earth will or should give you a a discount because they found a way to save money. The ATM is actually better service because its available with no waiting 24-7 which no teller is. They found a way to give you better service for less money.
What constitutes "better service" is subjective and based on personal preferences. I consider ATM's as more convenient but not a better service than bank tellers.