this post was submitted on 27 Feb 2025
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[–] just_kitten@aussie.zone 3 points 5 months ago

Luckily no I didn't pay. Though they certainly tried to list all kinds of conditions under which I would have to pay, I'm pretty sure this was a straight up defect.

I went directly to the manufacturer not via the retailer as it would've taken extra time and steps, and I figured I'd get a similar outcome anyway. I did call the retailer and they said they would've done the same thing as me (contact the manufacturer) except there would've been that extra layer of forms and waiting.