this post was submitted on 27 Feb 2025
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Well that's a bummer. Wiring is fried in a very weird way so no bueno getting dishwasher repaired ๐ have to wait for them to send the report to the manufacturer who will only then inform me if I get a replacement or refund. Which will be Tuesday at the earliest. At least I was lucky enough to get the tech in today... Looks like handwashing is on the cards for this weekend ๐ญ
If I was handy with electronics at all I'd hope for a refund and then try to fix the electronics myself, but I barely have enough brain power to struggle through the days so I'll just wait.
Plus side is today is Severance and The Pitt release day ๐ฅณ And I have got my antibiotics after the dr was late by half an hour, and my laundry is all done. I might get some soup from the shops because I cbf cooking today. though kimchi fried rice is definitely on the cards for the weekend.
Sometimes it's nice to be "officially" sick because that lets me finally relax my nervous system. That's kinda sad too but anyway
Give 'em some pushback. If it's a wiring fault, then your relationship is with the retailer, they sold you something that was defective. They can take it up with the manufacturer themselves and leave you out of it.
I'll wait to see what they say after they get the report from the repair tech. You bet if they refuse a refund/replacement, or the replacement takes an ass amount of time, I'll be kicking up a fuss. Kind of hoping for a refund so I can just buy something else off Appliances Online asap and have them take away this unit
I agree with Taleya, should be up to the retailer with an instant refund or return no questions asked in this case.
I hope that you didn't have to pay for someone to come out to look at the dishwasher.
Luckily no I didn't pay. Though they certainly tried to list all kinds of conditions under which I would have to pay, I'm pretty sure this was a straight up defect.
I went directly to the manufacturer not via the retailer as it would've taken extra time and steps, and I figured I'd get a similar outcome anyway. I did call the retailer and they said they would've done the same thing as me (contact the manufacturer) except there would've been that extra layer of forms and waiting.