Or, after weeks of debugging an issue the user has logs proving they are having weird performance issues despite having a strong GPU, it turns out their parents wouldn't let them take that GPU out of the family PC so they rigged up a PCIe to USB to wireless transmitter that hooks up to a wireless to USB to serial port that exploits a signal leaking from serial port to PCIe bus bug on the family PC motherboard to act as if the GPU is on their own machine, which both impresses and horrifies you.

And when you try to get approval to drop the issue as unsupported, your manager gives you shit and it takes another week to convince him that it isn't a use case that you should support. And they only agreed in the end because a more senior technical person happened to overhear you pleading with your manager one day and only had to say, "that's crazy!" for your manager to 180 immediately on the issue. But it's still cited as a negative on your next performance review ("you spent weeks working on something we don't even support!").

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