this post was submitted on 02 Dec 2024
15 points (94.1% liked)
Melbourne
2192 readers
52 users here now
This community is a place created for the people of Melbourne and Victoria. We are a positive, welcoming and inclusive community. We might not agree about everything, but we always strive to stay civil and respectful.
The focus of our discussions is based around things that affect Victoria, but we are also free to discuss our local perspective on wider issues. Or head to the regular Daily Random Discussion thread to talk about anything.
Ongoing discussions, FAQs & Resources (still under construction)
Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Bit of a rant coming up.
Went to my GP to get a referral for a minor procedure. Referral was sent to the surgery clinic (Western Health), I was told it takes about 5-7 days for the surgery to send a confirmation text and set up an appointment. It's not urgent but needs to be done.
After about 2 weeks, hear nothing, call the surgery clinic, turns out they didn't receive the referral. As GP to send another one, and now have to wait another 5-7 days to actually find out it was received.
So either the referral wasn't faxed the first time OR it was misplaced at the receiving end.
I'm not really interested in investigating any further (like asking for sent receipts from my GP), but it's pretty frustrating.
Private is not an option due to lack of insurance and costs unfortunately.
whole thing feels so 80's its nuts. Meanwhile they charge more and more for this shit experience.
Yeah. I get human error. Happens and I get faxes are more secure than emails and such. But I'd be happy to wave my privacy rights for this occasion to ensure that the damn thing was actually sent and received.
Just got a message from the surgery clinic that this referral came through and I'll hear from them shortly to book a consult and such.
Then the girl I spoke to earlier (and yesterday) rang me to ensure I got the message. I got her name and will email the clinic with glowing praise for her.