this post was submitted on 01 Dec 2024
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If anyone is familiar with a "churn defence meeting" I have one this afternoon for one of my clients.
:(
I interpret this as throw distracting rubbish in their general direction.
Much sympathy.
I wish I could do this :(
like, please stay please I'll be your best friend pleaaaaaase don't go to our competitors ?
AKA "keep them paying the lazy tax" meeting. Charm will be required, but I would counsel against making any promises that your firm can't keep. Being realistic about such things is often well received by clients in my experience.
Great advice. These guys have no project manager and so often, it's a absolute shit show.
We'll see how this plays out.