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Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games (gamerant.com)

submitted 2 years ago by Chozo@kbin.social to c/gaming@beehaw.org

115 comments fedilink hide all child comments

In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.

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[–] aksdb@feddit.de 41 points 2 years ago (4 children)

Oooh, I would really like to see that challanged in front of a German court after such a deletion happened. There are so many different legal facettes here.

Is the deletion maybe necessary due to GDPR? (they have to keep the minimum amount of data)
What's with the physical copies / codes that were bought. Should they automatically be freed up for re-use once the account that claimed them is deleted? (That would kinda make sense to me.)
What about stricly digitally bought games?
How far are their ToS valid in our jurisdiction?

Damn I really hope they do this to the wrong person and rub them the wrong way so they get dragged to court for this.

[–] erwan@lemmy.ml 2 points 2 years ago

Some companies decide to delete user content not because it's necessary for GDPR, but because it's the simplest way for them to deal with GDPR.

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