this post was submitted on 12 Aug 2024
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[–] ByteOnBikes@slrpnk.net 225 points 11 months ago* (last edited 11 months ago) (7 children)

At my job, we have an error code that is similar to this. On the frontend, it's just like error 123.

But in our internal error logs, it's because the user submitted their credit card, didnt fully confirm, press back, removed all the items out of their cart, removed their credit card, then found their way back to the submit button through the browser history and attempted to submit without a card or a cart. Nothing would submit and no error was shown, but it was UI error.

It's super convoluted. And we absolutely wanted to shoot the tester who gave us this use case.

[–] Jerkface@lemmy.world 141 points 11 months ago* (last edited 11 months ago) (1 children)

Better the tester than a user.

[–] chevy9294@monero.town 48 points 11 months ago (6 children)
[–] FreshLight@sh.itjust.works 65 points 11 months ago

As of now, I consider you an enemy

[–] filcuk@lemmy.zip 36 points 11 months ago

Are you from microsoft?

[–] slampisko@lemmy.world 25 points 11 months ago

Being prepared for the eventuality, knowing the consequences and deciding what to do about it before it happens for a user.

[–] RecluseRamble@lemmy.dbzer0.com 17 points 11 months ago (1 children)

Different mindset. A user doesn't want to find bugs but get shit done.

[–] jawa21@lemmy.sdf.org 9 points 11 months ago

I'd argue that is maybe 95% of the time. People get bored.

[–] normalexit@lemmy.world 9 points 11 months ago

Brand reputation?

[–] danc4498@lemmy.world 0 points 11 months ago (1 children)

Users are dumb, testers are assholes.

[–] jaybone@lemmy.world -2 points 11 months ago

Sometimes testers are also dumb. Most times.

[–] RecluseRamble@lemmy.dbzer0.com 82 points 11 months ago* (last edited 11 months ago) (2 children)

And we absolutely wanted to shoot the tester who gave us this use case.

Why? Because he tested well and broke the software? A user changing their mind during a guided activity absolutely is a valid use case.

[–] NeatNit@discuss.tchncs.de 57 points 11 months ago (2 children)

I think they meant shoot in like a friendly way. You know, happiness bullets!

[–] KomfortablesKissen@discuss.tchncs.de 58 points 11 months ago (1 children)

Oh, THAT's what "friendly fire" means!

[–] tetris11@lemmy.ml 24 points 11 months ago

hey that tickles!

[–] abbadon420@lemm.ee 13 points 11 months ago

Like how I always say to my friends, "Look at me again and I will fucking murder you and rape your family dog".. it's just in good fun.

[–] CatLikeLemming@lemmy.blahaj.zone 8 points 11 months ago

It's likely a difference of emotion compared to logic. Emotionally they'd think "Damn it, now we need to check for such a weird specific edge-case, this is so annoying" while logically knowing it's better the tester caught it.

[–] baatliwala@lemmy.world 62 points 11 months ago

Give that tester a raise bro

[–] abbadon420@lemm.ee 41 points 11 months ago (1 children)

This makes want to become a tester. It scratches my evil itch just the way I like it.

[–] FuglyDuck@lemmy.world 41 points 11 months ago (1 children)

there's three qualifications to being a testor:

Finding stupid ways to break shit, Being able to accurately explain how you broke shit, and being likeable enough that breaking their shit doesn't make the devs angry.

[–] ICastFist@programming.dev 15 points 11 months ago (1 children)

Being able to accurately explain how you broke shit

This is the most important part. Or look at systems like SpiffingBrit and Josh (Let's Game it Out) look at games

[–] cactusupyourbutt@lemmy.world 4 points 11 months ago (1 children)

Josh does mostly stress testing though

[–] ICastFist@programming.dev 4 points 11 months ago

That too, but also lots of glitching through walls and, most importantly, "doing everything as wrong as possible"

[–] jaybone@lemmy.world 29 points 11 months ago

Don’t shoot the tester shoot whoever wrote the code (or the framework / library) that got you into this situation in the first place.

[–] takeda@lemmy.world 26 points 11 months ago* (last edited 11 months ago)

If that broke the software it sounds like you have a very good tester.

[–] WolfLink@sh.itjust.works 19 points 11 months ago

What about the test case where I’m using the browser’s dev tools to re-send http requests in random orders?