this post was submitted on 03 Aug 2024
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Television

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[–] golli@lemm.ee 53 points 1 year ago* (last edited 1 year ago) (8 children)

That's one of the reasons companies love subscriptions. You'd think that people would cancel whenever they aren't using it, since it presumably is rather easy. But most are lazy or maybe have the irrational fear of missing out, even if they could easily resubscribe, should they ever need it.

Personally I wonder if one of the next steps of enshittification would be longer minimum subscriptions, but I guess with these kind of stats there isn't a need for it yet.

[–] CosmicTurtle0@lemmy.dbzer0.com 12 points 1 year ago

Sometimes it's not laziness. These companies will make it a game to cancel. Hiding the unsubscribe button or requiring you to call. I recently signed up for Amazon Prime mostly to get rid of the nag screen when I checked out. Finding the unsubscribe button took longer than it should have. Then it was three screens, with each one asking me if I'm sure or if I wanted to "pause".

Fucking dark patterns.

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