this post was submitted on 18 Jul 2023
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Tech Support Memes

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Memes about IT and computer related things, funny screenshots, or things you see out in the wild.

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Users just want empathy (infosec.pub)
submitted 2 years ago by GuyNoIRQ to c/techsupportmemes@lemmy.ca
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[–] BloodForTheBloodGod@lemmy.ca 9 points 2 years ago

Making users feel like you empathize with a frustrating situation is actually a huge help when you need their cooperation to solve the problem in front of you.